1、BBA – BMW Brilliance (Auto) – 华晨宝马NSC – BMW China – 宝马中国DD – Dealer Development Department – 经销商发展部PM – Project Manager – 项目经理RS – Retail Standard – 零售标准LOI – Letter Of Intend – 意向书VAT – Value Added Tax – 增值税CBU– Complete Built Unit – 进口车(整车进口)CKD (LP) – Complete Knock Down (Local Production) – 国产车(全散件组装)OCS – Outdoor Communication System – 室外标识(交流)系统ICS – Indoor Communication System – 室内标识(交流)系统SCT– Service Caretaker – 售后项目顾问DMS – Dealer Management System – 经销商管理系统ISIS – Integrated Service Information Server – 综合售后服务信息服务器GIS/RDA/ASAP/NDB….— IT account for operation – 一系列经销店运营所需IT帐户4S – Sales, Service, Spare Parts, System – 销售,售后,零件,系统M4S – Minimum 4S – 迷你4S店WS – Workshop – 维修车间SR – Showroom – 新车展厅SOO – Service only outlet – 维修服务站IS – Interim solution – 宝马过渡店BPE – Body & Paint Expansion – 钣喷扩建SC – Service Centre – 维修中心SA - Service Advisor - 服务顾问