1、首先我们先打开12306的手机客户端，在软件下方点击忘记密码。First we open the 12306 mobile client first, click on the forgot password under the software.
2、在忘记密码中有三个选项，其中有人脸识别，手机号码，电子邮件。如果用户是国人和港澳台同胞，可以推荐使用第一个，效率又高又快，在不方便的情况下可以使用手机号码，也可以使用后面两个方法，根据内容提示填写即可获得账号和密码。这里叙述一下人脸识别的方式。There are three options in Forgot Password, including Face Recognition, Mobile Number, Email. If the user is a Chinese and Hong Kong, Macao and Taiwan compatriots, you can recommend the first one, which is efficient and fast. You can use the mobile phone number in case of inconvenience, or you can use the latter two methods to fill in the account according to the content prompts. And password. Here is a description of the way face recognition.
3、在人脸识别填写你的个人信息，如下。填好以后，点击“开始刷脸认证”Fill in your personal information in face recognition as follows. After filling out, click "Start Brush Face Certification"
4、接下来会出现人证核验，勾选“已阅读”，点击开始验证。Next, there will be a verification of the person's card, check "Readed" and click to start verification.
5、对准摄像头，1s~2s内就可以完成验证。验证完成出现“补全账号信息”，在这里你就可以看到你的用户名，并重新设置密码，设置完成之后，点击找回密码。Align the camera and verify it within 1s~2s. After the verification is completed, “Complete Account Information” appears. Here you can see your user name and reset the password. After the setting is completed, click to retrieve the password.
6、这样你完成找回用户名和密码的流程了。是不是又快又方便。希望您的旅途也会一帆风顺。This way you complete the process of retrieving the username and password. Is it fast and convenient? I hope that your journey will be smooth.
